Customer Operations at Strive Logistics serves as the key day-to-day point-of-contact for account management responsibilities associated with their client portfolio. They enhance the customer experience by meeting/exceeding customer expectations and KPIs. Internal account KPIs (Revenue, load count, gross margin, etc) are achieved by actively soliciting for expected and growth business. Representative position collaborates with internal and external departments to coordinate shipment activity to make an immediate impact on the business. This is an exciting and fast-paced environment designed to challenge and reward ambitious candidates.